A compassionate, dedicated, Counselor highly regarded for providing direct service, outreach, coaching, counselling and general support while remaining courteous, understanding and prompt. Record success in the implementation and promotion of programs, interventions, and related strategies. Demonstrated crisis management acumen, combined with the capacity to deeply reach individuals in difficult situations to improve their current condition. Strong ability to manage multiple cases while consistently delivering exceptional professionalism and diligent consideration. Exceptional academic qualifications, including a Master of Science in Education from Medaille College.